We apologize for sending you an incomplete order. Please contact our Customer Care Team at marketing@company.com and we will get back to you as soon as we can.

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Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.

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Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number for all Singapore deliveries.

For International deliveries, you may track your orders here.

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The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to allSingaporedeliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.

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All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Singapore Time (UTC/GMT +8hours).

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