If you would like to exchange for a different size, color or style, please complete the return request by following the returns process below, and place a new order for the item that you would like to try next. This will ensure that your item is in stock and will be shipped as quickly as possible without waiting for a return/exchange to be processed.
Returns are charged at Rs.150 processing fee. We shall gladly accept returns on merchandise in its original new/unworn condition within 7 days of purchase for a full refund. Just submit a return request and we’ll send you an email with the return shipping details.
Side note: we suggest that shoes should be tested and tried on carpeted surfaces only. As long as shoes are sent back in their original condition and packaging, you will be refunded the purchase price of the unworn item(s) within 7-10 working days by way of your original payment method used. Upgraded shipping charges shall not be refunded. Clearance/final-sale items shall not be returned. For returns that don’t qualify as outlined above, a Rs. 250 return processing fee shall be charged to each returned order if an exception is made and your return request is accepted.
For any further queries, please Email us at firstname.lastname@example.org
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